Child Protective Services (CPS) is the investigative division of the Department, and includes the Department’s hotline. This division ensures each child and youth is protected from harm through the timely investigation of reports of child abuse and neglect. CPS receives, screens and responds to reports of suspected child maltreatment.
CPS operates 24 hours a day, 365 days per year. Investigators receive and screen reports of suspected abuse and neglect on the Department’s hotline (1-800-RI-CHILD) and conduct associated investigations, as needed.
All persons in Rhode Island are required by law (RIGL 40-11-3) to report known or suspected cases of child abuse and/or neglect to the Department within 24 hours of becoming aware of such abuse/neglect. Reports of abuse and neglect originate from several sources including the public, courts, hospitals, police departments, parents and relatives as well as other sources.