9. Failure to obey any reasonable and lawful staff command (including refusal to continue participation in any court mandated treatment, rehabilitation, or training programs that are established in the resident’s Service Plan (Individual Treatment Plan), or educational programs in which attendance is mandated by the compulsory school attendance laws);
10. Using threatening language that would cause a reasonable person to be in fear of imminent physical harm;
11. Using gestures that are intended to provoke other residents and/or staff and would cause a reasonable person to be provoked and;
12. Any act in violation of the criminal laws of the State of Rhode Island.